Vendor reports: major outageResolved · vendor status “resolved”Official status API

Increased Error Rates (Sendbird Desk)

Reported by Sendbird (US East) · Communication & Messaging · source last read just now

Official source (opens in a new tab)
Vendor start
Sep 29, 2026, 15:08 UTC
Vendor's clock
Resolved
Sep 29, 2026, 15:13 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 02:11 UTC
Statuswall's clock
Duration
5 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Sendbird (US East) reports major outage: "Increased Error Rates (Sendbird Desk)".[E1, E2]
  • The vendor marked it resolved at 2026-09-29 15:13 UTC.[E3, E7]

Affected products and regions

  • Components: Sendbird N Virginia 1 Desk Server.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 02:11 UTC · summary s1, evidence b06d0f708873ecab

Evidence (8)
  1. E1Sendbird (US East) reports major outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Increased Error Rates (Sendbird Desk)". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-09-29 15:08 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Sendbird N Virginia 1 Desk Server. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-09-29 15:13 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 02:11 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: Sendbird N Virginia 1 Desk Server

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Sendbird (US East) is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Sep 29, 2026, 15:08 UTCVendor-reported startVendor time
  2. Sep 29, 2026, 15:13 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 02:11 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall