Vendor reports: degradedResolved · vendor status “resolved”Official status API

Insights metrics underreporting

Reported by PlanetScale · Databases · source last read just now

Vendor start
Jul 20, 2026, 18:29 UTC
Vendor's clock
Resolved
Jul 21, 2026, 15:18 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
20 h 49 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • PlanetScale reports degraded: "Insights metrics underreporting".[E1, E2]
  • The vendor marked it resolved at 2026-07-21 15:18 UTC.[E3, E7]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Which components are affected: the vendor did not say.[E6]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-07-21 15:18 UTC · summary s1, evidence 9a183444428d061c

Evidence (7)
  1. E1PlanetScale reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Insights metrics underreporting". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-07-20 18:29 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6The vendor attached no components. (Statuswall)
  7. E7Vendor-reported resolution: 2026-07-21 15:18 UTC. (vendor)

Affected scope

Not stated by the vendor

Components: not stated by the vendor

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

PlanetScale is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jul 20, 2026, 18:29 UTCVendor-reported startVendor time
  2. Jul 21, 2026, 15:18 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.