Vendor reports: degradedResolved · vendor status “resolved”Official status API

Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

Reported by Grafana Cloud · Observability & Incident · source last read 2 min ago

Vendor start
Oct 21, 2026, 11:48 UTC
Vendor's clock
Resolved
Oct 21, 2026, 13:26 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
1 h 38 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Grafana Cloud reports degraded: "Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)".[E1, E2]
  • The vendor marked it resolved at 2026-10-21 13:26 UTC.[E3, E7]

Affected products and regions

  • Regions: eu-west-2 (read from the title, so inferred).[E5]
  • Components: AWS Germany - prod-eu-west-2: Rule Evaluation.[E6]

What is unknown

  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-10-21 13:26 UTC · summary s1, evidence 4fe1329168600606

Evidence (7)
  1. E1Grafana Cloud reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-10-21 11:48 UTC. (vendor) source (opens in a new tab)
  5. E5Regions written in the title (inferred): eu-west-2. (Statuswall) source (opens in a new tab)
  6. E6Components the vendor attached: AWS Germany - prod-eu-west-2: Rule Evaluation. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-10-21 13:26 UTC. (vendor) source (opens in a new tab)

Affected scope

eu-west-2

Components: AWS Germany - prod-eu-west-2: Rule Evaluation

Read from region codes written in the incident title, so treat it as inferred.

Potential relevance

Grafana Cloud is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Oct 21, 2026, 11:48 UTCVendor-reported startVendor time
  2. Oct 21, 2026, 13:26 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.