Vendor reports: degradedResolved · vendor status “resolved”Official status API

PingOne and PingID Service Interruption

Reported by Ping Identity · Identity & Security · source last read 3 min ago

Official source (opens in a new tab)
Vendor start
Jan 7, 2026, 08:16 UTC
Vendor's clock
Resolved
Jan 7, 2026, 13:03 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
4 h 47 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Ping Identity reports degraded: "PingOne and PingID Service Interruption".[E1, E2]
  • The vendor marked it resolved at 2026-01-07 13:03 UTC.[E3, E7]

Affected products and regions

  • Components: Directory API, PingID Authenticator, User Login, Directory Login, User Login API, Office365 Service, Application Portal, PingOne Dock, PingID Server, Admin Login, SCIM Provisioning, DaVinci - Administration, DaVinci - Runtime, PingOne MFA: API, PingOne MFA, PingOne Protect, PingOne Verify, PingOne Credentials, PingOne Authorize - Administration, PingOne Authorize - Runtime, Webhook Event Subscriptions, PingOne LDAP Gateway, Admin Console Dashboards.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-01-07 13:03 UTC · summary s1, evidence 0a83314727465ce7

Evidence (7)
  1. E1Ping Identity reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "PingOne and PingID Service Interruption". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-01-07 08:16 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Directory API, PingID Authenticator, User Login, Directory Login, User Login API, Office365 Service, Application Portal, PingOne Dock, PingID Server, Admin Login, SCIM Provisioning, DaVinci - Administration, DaVinci - Runtime, PingOne MFA: API, PingOne MFA, PingOne Protect, PingOne Verify, PingOne Credentials, PingOne Authorize - Administration, PingOne Authorize - Runtime, Webhook Event Subscriptions, PingOne LDAP Gateway, Admin Console Dashboards. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-01-07 13:03 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Directory API, PingID Authenticator, User Login, Directory Login, User Login API, Office365 Service, Application Portal, PingOne Dock, PingID Server, Admin Login, SCIM Provisioning, DaVinci - Administration, DaVinci - Runtime, PingOne MFA: API, PingOne MFA, PingOne Protect, PingOne Verify, PingOne Credentials, PingOne Authorize - Administration, PingOne Authorize - Runtime, Webhook Event Subscriptions, PingOne LDAP Gateway, Admin Console Dashboards

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Ping Identity is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jan 7, 2026, 08:16 UTCVendor-reported startVendor time
  2. Jan 7, 2026, 13:03 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.