Vendor reports: partial outageResolved · vendor status “resolved”Official status API

PingOne services impacted

Reported by Ping Identity · Identity & Security · source last read 3 min ago

Official source (opens in a new tab)
Vendor start
Oct 6, 2026, 16:29 UTC
Vendor's clock
Resolved
Oct 6, 2026, 20:29 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
4 h 0 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Ping Identity reports partial outage: "PingOne services impacted".[E1, E2]
  • The vendor marked it resolved at 2026-10-06 20:29 UTC.[E3, E7]

Affected products and regions

  • Components: Administration API, Directory API, Directory API, Directory API, PingID Authenticator, PingID Authenticator, User Login, User Login, Australia Customer Admin Portal, User Login, Email OTP, User Login, User Login, AD Connect & Routing Service, Directory Login, Directory Login, Directory Login, PingID Authenticator, PingID SDK Server, PingID SDK Server, Notification Services, User Login API, User Login API, User Login API, Singapore Customer Admin Portal, User Login: API, User Login API, Administration Portal, Office365 Service, Office365 Service, Office365 Service, PingID App, PingID Server, Admin Login, Frankfurt Customer Admin Portal, Application Portal, Application Portal, Application Portal, Admin login, PingOne Dock, PingOne Dock, PingOne Dock, PingID Server, Admin Login, Logging and Subscription Service, Admin Login, Ireland Customer Admin Portal, Admin Login, PingOne Admin Console, PingOne Admin Console.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-10-06 20:29 UTC · summary s1, evidence ef8f0f44fbcebd5c

Evidence (7)
  1. E1Ping Identity reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "PingOne services impacted". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-10-06 16:29 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Administration API, Directory API, Directory API, Directory API, PingID Authenticator, PingID Authenticator, User Login, User Login, Australia Customer Admin Portal, User Login, Email OTP, User Login, User Login, AD Connect & Routing Service, Directory Login, Directory Login, Directory Login, PingID Authenticator, PingID SDK Server, PingID SDK Server, Notification Services, User Login API, User Login API, User Login API, Singapore Customer Admin Portal, User Login: API, User Login API, Administration Portal, Office365 Service, Office365 Service, Office365 Service, PingID App, PingID Server, Admin Login, Frankfurt Customer Admin Portal, Application Portal, Application Portal, Application Portal, Admin login, PingOne Dock, PingOne Dock, PingOne Dock, PingID Server, Admin Login, Logging and Subscription Service, Admin Login, Ireland Customer Admin Portal, Admin Login, PingOne Admin Console, PingOne Admin Console. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-10-06 20:29 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Administration API, Directory API, Directory API, Directory API, PingID Authenticator, PingID Authenticator, User Login, User Login, Australia Customer Admin Portal, User Login, Email OTP, User Login, User Login, AD Connect & Routing Service, Directory Login, Directory Login, Directory Login, PingID Authenticator, PingID SDK Server, PingID SDK Server, Notification Services, User Login API, User Login API, User Login API, Singapore Customer Admin Portal, User Login: API, User Login API, Administration Portal, Office365 Service, Office365 Service, Office365 Service, PingID App, PingID Server, Admin Login, Frankfurt Customer Admin Portal, Application Portal, Application Portal, Application Portal, Admin login, PingOne Dock, PingOne Dock, PingOne Dock, PingID Server, Admin Login, Logging and Subscription Service, Admin Login, Ireland Customer Admin Portal, Admin Login, PingOne Admin Console, PingOne Admin Console

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Ping Identity is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Oct 6, 2026, 16:29 UTCVendor-reported startVendor time
  2. Oct 6, 2026, 20:29 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.