Vendor reports: operationalResolved · vendor status “postmortem”Official status API

Service Disruption

Reported by Authorize.net · Payments & Fintech · source last read 2 min ago

Official source (opens in a new tab)
Vendor start
May 9, 2025, 14:44 UTC
Vendor's clock
Resolved
May 9, 2025, 15:38 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
54 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Authorize.net reports operational: "Service Disruption".[E1, E2]
  • The vendor marked it resolved at 2025-05-09 15:38 UTC.[E3, E7]

Affected products and regions

  • Components: AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-05-09 15:38 UTC · summary s1, evidence 651b236e1cd45b54

Evidence (7)
  1. E1Authorize.net reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Service Disruption". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "postmortem". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-05-09 14:44 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-05-09 15:38 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Authorize.net is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. May 9, 2025, 14:44 UTCVendor-reported startVendor time
  2. May 9, 2025, 15:38 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.