Vendor reports: degradedResolved · vendor status “resolved”Official status API

Problems with Cloud Virtual Machine detected in Shanghai

Reported by Tencent Cloud · Cloud & Infrastructure · source last read 5 min ago

Official source (opens in a new tab)
Vendor start
Jan 21, 2026, 12:15 UTC
Vendor's clock
Resolved
Jan 21, 2026, 12:15 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 02:42 UTC
Statuswall's clock
Duration
Not available
Needs both vendor times

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Tencent Cloud reports degraded: "Problems with Cloud Virtual Machine detected in Shanghai".[E1, E2]
  • The vendor marked it resolved at 2026-01-21 12:15 UTC.[E3, E7]

Affected products and regions

  • Regions: ap-shanghai.[E5]

What is unknown

  • Which components are affected: the vendor did not say.[E6]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 02:42 UTC · summary s1, evidence 8e013f31ff43b636

Evidence (8)
  1. E1Tencent Cloud reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Problems with Cloud Virtual Machine detected in Shanghai". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-01-21 12:15 UTC. (vendor) source (opens in a new tab)
  5. E5Regions stated by the vendor: ap-shanghai. (vendor) source (opens in a new tab)
  6. E6The vendor attached no components. (Statuswall)
  7. E7Vendor-reported resolution: 2026-01-21 12:15 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 02:42 UTC. (Statuswall)

Affected scope

ap-shanghai

Components: not stated by the vendor

From the vendor's structured data.

Potential relevance

Tencent Cloud is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jan 21, 2026, 12:15 UTCVendor-reported startVendor time
  2. Jan 21, 2026, 12:15 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 02:42 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall