Vendor reports: partial outageResolved · vendor status “postmortem”Official status API

File assets are failing to load in customer accounts

Reported by Yext · CRM, Marketing & Sales · source last read 4 min ago

Official source (opens in a new tab)
Vendor start
Jul 17, 2026, 08:50 UTC
Vendor's clock
Resolved
Jul 18, 2026, 10:30 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 02:11 UTC
Statuswall's clock
Duration
1 d 1 h
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Yext reports partial outage: "File assets are failing to load in customer accounts".[E1, E2]
  • The vendor marked it resolved at 2026-07-18 10:30 UTC.[E3, E7]

Affected products and regions

  • Components: Pages Serving, Search Serving.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 02:11 UTC · summary s1, evidence 4ea23afa83597288

Evidence (8)
  1. E1Yext reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "File assets are failing to load in customer accounts". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "postmortem". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-07-17 08:50 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Pages Serving, Search Serving. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-07-18 10:30 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 02:11 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: Pages Serving, Search Serving

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Yext is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jul 17, 2026, 08:50 UTCVendor-reported startVendor time
  2. Jul 18, 2026, 10:30 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 02:11 UTCFirst seen by Statuswall (vendor status: postmortem)Seen by Statuswall