Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Users are experiencing issues loading Canva

Reported by Canva · Productivity & Collaboration · source last read 4 min ago

Official source (opens in a new tab)
Vendor start
Nov 18, 2025, 12:04 UTC
Vendor's clock
Resolved
Nov 18, 2025, 14:56 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
2 h 52 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Canva reports partial outage: "Users are experiencing issues loading Canva".[E1, E2]
  • The vendor marked it resolved at 2025-11-18 14:56 UTC.[E3, E7]

Affected products and regions

  • Components: Downloading designs, Android app, Administration and settings, Publishing websites, Canva AI Connector, Editing designs, iOS app, Apps, Billing and subscriptions, Scheduling posts, iPad app, Help and support, Apps SDK, Importing designs, Home page, macOS app, Blackboard, Login and signup, Saving designs, Windows app, Canvas, Media uploads, Sharing designs, Connect API, Viewing designs, Print and delivery, D2L, Google Classroom, Moodle, MS Teams, Remind, Schoology.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-11-18 14:56 UTC · summary s1, evidence 19ce2ee89bb70a00

Evidence (7)
  1. E1Canva reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Users are experiencing issues loading Canva". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-11-18 12:04 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Downloading designs, Android app, Administration and settings, Publishing websites, Canva AI Connector, Editing designs, iOS app, Apps, Billing and subscriptions, Scheduling posts, iPad app, Help and support, Apps SDK, Importing designs, Home page, macOS app, Blackboard, Login and signup, Saving designs, Windows app, Canvas, Media uploads, Sharing designs, Connect API, Viewing designs, Print and delivery, D2L, Google Classroom, Moodle, MS Teams, Remind, Schoology. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-11-18 14:56 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Downloading designs, Android app, Administration and settings, Publishing websites, Canva AI Connector, Editing designs, iOS app, Apps, Billing and subscriptions, Scheduling posts, iPad app, Help and support, Apps SDK, Importing designs, Home page, macOS app, Blackboard, Login and signup, Saving designs, Windows app, Canvas, Media uploads, Sharing designs, Connect API, Viewing designs, Print and delivery, D2L, Google Classroom, Moodle, MS Teams, Remind, Schoology

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Canva is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Nov 18, 2025, 12:04 UTCVendor-reported startVendor time
  2. Nov 18, 2025, 14:56 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.