Vendor reports: operationalResolved · vendor status “postmortem”Official status API

Atlassian Cloud Services impacted

Reported by Confluence · Productivity & Collaboration · source last read just now

Official source (opens in a new tab)
Vendor start
Oct 20, 2025, 07:56 UTC
Vendor's clock
Resolved
Oct 21, 2025, 05:24 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
21 h 28 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Confluence reports operational: "Atlassian Cloud Services impacted".[E1, E2]
  • The vendor marked it resolved at 2025-10-21 05:24 UTC.[E3, E7]

Affected products and regions

  • Components: View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-10-21 05:24 UTC · summary s1, evidence c5777fdad065a9e1

Evidence (7)
  1. E1Confluence reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Atlassian Cloud Services impacted". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "postmortem". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-10-20 07:56 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-10-21 05:24 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data

The vendor's feed gives no region for this incident. It is not assumed to be global.

Potential relevance

Confluence is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Oct 20, 2025, 07:56 UTCVendor-reported startVendor time
  2. Oct 21, 2025, 05:24 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.