Vendor reports: operationalResolved · vendor status “resolved”Official status API

Customers unable to install/upload apps | CINC-58054 (Major Outage)

Reported by Splunk Cloud · Observability & Incident · source last read just now

Official source (opens in a new tab)
Vendor start
Sep 17, 2024, 16:51 UTC
Vendor's clock
Resolved
Sep 17, 2024, 15:00 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 02:12 UTC
Statuswall's clock
Duration
Not available
Needs both vendor times

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Splunk Cloud reports operational: "Customers unable to install/upload apps | CINC-58054 (Major Outage)".[E1, E2]
  • The vendor marked it resolved at 2024-09-17 15:00 UTC.[E3, E7]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Which components are affected: the vendor did not say.[E6]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 02:12 UTC · summary s1, evidence f110cf7c7bb09aa8

Evidence (8)
  1. E1Splunk Cloud reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Customers unable to install/upload apps | CINC-58054 (Major Outage)". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2024-09-17 16:51 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6The vendor attached no components. (Statuswall)
  7. E7Vendor-reported resolution: 2024-09-17 15:00 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 02:12 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: not stated by the vendor

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Splunk Cloud is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Sep 17, 2024, 15:00 UTCVendor-reported resolutionVendor time
  2. Sep 17, 2024, 16:51 UTCVendor-reported startVendor time
  3. Nov 11, 2026, 02:12 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall
Splunk Cloud: Customers unable to install/upload apps | CINC-58054 (Major Outage) — statuswall