Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Issue with sessions in ap-northeast-2

Reported by Daily · Communication & Messaging · source last read 13 min ago

Official source (opens in a new tab)
Vendor start
Aug 10, 2023, 14:13 UTC
Vendor's clock
Resolved
Aug 10, 2023, 14:42 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
29 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Daily reports partial outage: "Issue with sessions in ap-northeast-2".[E1, E2]
  • The vendor marked it resolved at 2023-08-10 14:42 UTC.[E3, E7]

Affected products and regions

  • Regions: ap-northeast-2 (read from the title, so inferred).[E5]
  • Components: Core Call Experience.[E6]

What is unknown

  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence d6b79c4ffd3b5e0d

Evidence (8)
  1. E1Daily reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Issue with sessions in ap-northeast-2". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2023-08-10 14:13 UTC. (vendor) source (opens in a new tab)
  5. E5Regions written in the title (inferred): ap-northeast-2. (Statuswall) source (opens in a new tab)
  6. E6Components the vendor attached: Core Call Experience. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2023-08-10 14:42 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

ap-northeast-2

Components: Core Call Experience

Read from region codes written in the incident title, so treat it as inferred.

Potential relevance

Daily is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Aug 10, 2023, 14:13 UTCVendor-reported startVendor time
  2. Aug 10, 2023, 14:42 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall