Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Delays in emails processing and general app.mailjet.com login issues

Reported by Mailjet · Communication & Messaging · source last read 4 min ago

Official source (opens in a new tab)
Vendor start
Sep 30, 2025, 10:21 UTC
Vendor's clock
Resolved
Sep 30, 2025, 18:05 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
7 h 44 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Mailjet reports partial outage: "Delays in emails processing and general app.mailjet.com login issues".[E1, E2]
  • The vendor marked it resolved at 2025-09-30 18:05 UTC.[E3, E7]

Affected products and regions

  • Components: Mailjet App, Website (Mailjet.com), SEND API, REST API, Outgoing SMTP, Statistics Display.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-09-30 18:05 UTC · summary s1, evidence 00b1c93c981eab6a

Evidence (7)
  1. E1Mailjet reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Delays in emails processing and general app.mailjet.com login issues". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-09-30 10:21 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Mailjet App, Website (Mailjet.com), SEND API, REST API, Outgoing SMTP, Statistics Display. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-09-30 18:05 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Mailjet App, Website (Mailjet.com), SEND API, REST API, Outgoing SMTP, Statistics Display

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Mailjet is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Sep 30, 2025, 10:21 UTCVendor-reported startVendor time
  2. Sep 30, 2025, 18:05 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.