Vendor reports: degradedResolved · vendor status “resolved”Official status API
Accelerate degraded performance
Reported by Prisma Data Platform · Databases · source last read just now
- Vendor start
- Dec 3, 2025, 21:49 UTC
- Vendor's clock
- Resolved
- Dec 3, 2025, 22:36 UTC
- Vendor's clock
- First seen by Statuswall
- Before tracking began
- Statuswall's clock
- Duration
- 47 min
- From vendor start and resolution
Summary
Built from the facts below, no AI
Potential impact, not a confirmed outage of your systems.
What the vendor confirmed
Affected products and regions
- Components: Prisma Accelerate.[E6]
What is unknown
- Which regions are affected: the vendor did not say.[E5]
- Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.
Last update in these facts: 2025-12-03 22:36 UTC · summary s1, evidence 9f1e6877d86f7d93
Evidence (7)
- E1Prisma Data Platform reports degraded. (vendor) source (opens in a new tab)
- E2Vendor title: "Accelerate degraded performance". (vendor) source (opens in a new tab)
- E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
- E4Vendor-reported start: 2025-12-03 21:49 UTC. (vendor) source (opens in a new tab)
- E5The vendor did not state which regions are affected. (Statuswall)
- E6Components the vendor attached: Prisma Accelerate. (vendor) source (opens in a new tab)
- E7Vendor-reported resolution: 2025-12-03 22:36 UTC. (vendor) source (opens in a new tab)
Affected scope
Not stated by the vendor
Components: Prisma Accelerate
No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.
Potential relevance
Prisma Data Platform is not in your stack. Follow it to see whether reports like this fall inside the regions you use.
Timeline
Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.
- Dec 3, 2025, 21:49 UTCVendor-reported startVendor time
- Dec 3, 2025, 22:36 UTCVendor-reported resolutionVendor time
No changes observed yet. Statuswall began recording changes on incidents in November 2026.